Deciphering Care Management vs. Case Management What You Need to Know

Deciphering Care Management vs. Case Management: What You Need to Know

In recovering from injury, illness,   or disability, you may be familiar with the terms referred to as care management or case management. Firstly, there are two important services that will give you directions in the challenging healthcare environment while enabling you to attain good health. However, what is it that separates them, and which one should you choose? This article explains the positions and duties of a care manager, the difference between them, and why you should want to pick the best one per your requests.

What Is a Care Manager?

In this regard, a care manager is an allied health professional who focuses primarily on the medical care and treatment of a patient. They work together with the patient, their family, and their healthcare providers so as to come up with specially tailored plans that address each patient’s demands and likes. Additionally, a care manager can collaborate in shifting the level of care, for instance, from hospital to home, and evaluate the patient’s progress and results. Generally, a care manager should make sure that the patient is provided with quality, cost-effective, and patient-centered care.

Some of the tasks that a care manager may perform include:

  • Assessing the patient’s health status, needs, and goals.
  • Preparing a care plan that identifies services, interventions, as well as resources the patient needs.
  • Sharing important information with your healthcare team comprising doctors of different specialties, nurses, physiotherapists, and psychologists.
  • Providing knowledge to patients and their families on the disease, its management, and the role of the individuals concerned.
  • Being their champion ensures that their rights are respected in the healthcare system.
  • Reevaluation of care plans to include further changes from the patient’s feedback and outcome.

They can be found in different environments, encompassing hospitals, clinics, home health agencies, and even insurance companies. Specifically, they may choose to focus on particular aspects of healthcare like chronic disease management, geriatrics, or psychiatry.

What Is a Case Manager?

Case management represents one aspect of a comprehensive approach to improving the total wellness and getting better of an individual client. Their task is jointly to address the client’s needs for physical, emotional, social, and financial needs. Case managers, therefore, work towards empowering clients to regain optimal functioning through independence.

Some of the tasks that a case manager may perform include:

  • Carrying out a comprehensive evaluation of the client’s circumstances, strengths, and weaknesses.
  • Creating a case plan with specified goals, objectives, and appropriate steps taken by the client.
  • Introducing the client to relevant services and resources such as medical care, counseling, education, employment, housing, or even legal services.
  • Coordinating and supporting the provision of services, programs, and support to the client.
  • Enhancement of the support as well as motivation levels during the period of rehabilitation and recovery.
  • Checking on and keeping track of the case plan and the results/outcomes regarding the client.

Case managers can operate at rehabilitation centers, communities, or even with specific governmental programs. Moreover, they can cater to different communities like those with special needs in society, mental health patients, drug and alcohol rehabilitation cases, and criminal law practice.

Differences: Care Manager vs. Case Manager

The concepts of care management and case management are very closely related; nevertheless, they do exhibit some noticeable distinctions, thus differentiating them from each other. Here are some of the main differences between care managers and case managers:

Focus: Case managers concentrate more on the provision of healthcare and treatments, whereas care managers are concerned with the coordination of services and materials.

Scope: Care managers deal with particular health problems or aims of a person; thus, they have an easier task. Case managers have expanded practice as they focus on clients’ multiple and varied needs and objectives.

Duration: Generally, care managers provide little support to their patients, as compared to other clinicians who assist them in transitioning between various phases of care, unlike most case managers who work with clients for a little while in order to facilitate long-term rehabilitation and recovery.

Should I go for Care Management or Case Management for my recovery?

For you, either care management or case management would be applicable depending on the circumstances and your requirements. A care manager is a person that you should consider if you need somebody to give you medical attention in your treatment. A care manager will guide in understanding one’s condition, providing the most appropriate care options, and following one’s care plan. You may need to get yourself a case manager if you require someone to assist in your long-term rehabilitation and recovery. They can assist in meeting your physical health, emotional well-being, and social and financial needs so that you attain maximum functioning status.

For better understanding, it is advisable to consult your healthcare provider, insurance company, or care management services that offer care management or case management services to help you decide which type of service is the best for you. They can assess your situation, find out what you require and desire, and select the most appropriate service for you.


There are two service types – Care management and Case management, which could assist you in moving around in a complicated healthcare system and reaching your medical goals. Case management is concerned about the post-treatment support of a client as a whole, whereas care management involves medical care and treatment for a patient. They both carry their own obligations, benefits, and suitabilities for different circumstances and needs.: Knowing their unique features will assist you in selecting the most appropriate program for recovery.

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