FAQ's for Patients

Remote patient monitoring utilizes an integrated technology that decreases the waiting time from almost 30 minutes to 10 minutes. It ensures an increase in patients’ better experience and engagement.

Various factors affect the remote patient monitoring pricing that includes digital tools such as data monitoring, mobile apps, and video conference. This results in minimizing the health concerns with early care that ensures low hospital readmission rates. With the implementation of a remote physiological monitoring system, patients and practitioners can see reduced costs.

RPM technology has been shown to improve chronic illnesses and recovery from surgery. In addition, a study concluded that remote patient monitoring can significantly lower health concerns with COPD. Therefore, the exposure to disease is lowered through early care when prevention can be easily applied. 

Practitioners can take readings on various illnesses with monitoring patients’ vitals. Before the disease can affect patients, clinicians can check health patterns and determine a quick remedy. The most common diseases detected with RPM are blood pressure, glucose, weight, and oxygen–carbon oxide levels.

Remote patient monitoring is an asynchronous segment of telemedicine that records the patient’s health data and provides the information to practitioners. It ensures convenience with time and interaction as the data transfer takes place.  

The simple answer is “No”. According to American Medical Association’s CPT Manual, RTM and RPM can’t be billed together for each patient in a similar month.

FAQ's for HealthCare Practices

Remote Patient Monitoring streamlines efforts for a healthcare practice to lower cost of hospitalization and simplify the management of patients. Therefore, it frees-up your work schedule while aligning you with the best practices. With remote access to medical care, clinicians can use technology for the delivery of treatment outside the traditional hospital.          

To become eligible for remote patient monitoring, patients should provide their consent and enable the usage of FDA-regulated medical devices to collect and transmit data. RPM ensures practitioners can conduct efficient monitoring.

For initializing the RPM services, patients must provide their consent either in writing or verbally. And the devices must be ordered by a qualified medical practitioner.   

No, you are only supposed to pay for patients that have been actively using the remote patient monitoring services every month. For instance, patients who didn’t take their health measurements for a specific month will not be invoiced. Additionally, you are not bound to a long-term contract and can easily withdraw the services from a patient at any time.

360 HealthTek provides readings on patients’ health to improve practitioners’ responses. The measurements automatically appear to the care team member. The system creates triage among patient, practitioners, and providers to check health concerns and enable efficient timing.      

Patients can have multiple remote patient monitoring devices, but Medicare only reimburses for only one device. Your practice will pay a one-time fee for each patient monitoring device. Although Medicare wouldn’t pay for several devices, your practice can increase the number of patients eligible for billing against each RPM code per month.  

It depends on the CPT code; Medicare covers a 20% co-pay for RPM through an advantage plan or supplemental plan. However, copays may vary for RPM with commercial plans.

Practitioners can order remote patient monitoring for their patients upon determining the requirements. It doesn’t take a formal diagnosis to enroll in RPM. They must consider which patients will benefit from enabling remote physiological monitoring systems. 

Glucometers enabled with RPM take patients’ readings on blood sugar levels, so clinicians can check the readings on the patient’s health. The device collects and maintains data that is ready for interpretation and takes quick action whenever required. Practitioners can adjust eating habits and provide treatment plans to significantly improve health conditions.

There are several studies conducted with regard to the impact of RPM on reducing A1C. Practitioners can conduct a timely intervention with self-monitoring that takes away the workload and ensures high-quality scores.      

The Medicaid reimbursement for RPM is covered in most US states, as stated by the Center for Connected Health Policy (CCHP). Although some states may impose restrictions on certain aspects that include chronic illnesses, devices, or collecting information on health conditions. For further information, you can check with CCHP for the latest updates regarding the coverage provided on RPM.        

To collect reimbursement, it’s necessary that conditions meet RPM codes 99453, 99454, 99457, 99458, and 99091. The data is transferred wirelessly with a medical device as defined by the FDA.

Remote Patient Monitoring is used to collect information on cardiac monitoring that includes blood pressure, glucose levels, and heart rate. Crucial health-related data is automatically transferred to practitioners with cellular or Bluetooth devices.                 

No, the device is customized to take patients’ readings and send them to the practitioners. The same device can’t be used to collect information from multiple people, as it would dilute the results and misinterpret the data. 

Remote Patient Monitoring (RPM) devices collect information on patients’ health, including vital signs, blood pressure, glucose, heart rate, and others. The data is automatically transferred to the health practitioner. Some of the most common RPM devices are weight monitors, glucose meters, oximeters, and blood pressure meters. These devices transmit data wirelessly and are enabled with cellular or Bluetooth capability.

These devices comply with FDA (Food and Drug Administration) and the authority defines the term “medical devices”.   

Medicare reimburses practices against CPT code 99453 for carrying out the initial work to onboard new patients, setting-up RPM devices, and educating patients on their use.

Setting up the RPM services takes a few minutes.  

Yes, all sensitive information concerning the patient’s health is highly protected against any outside threats. We ensure to comply with the stringent regulations in remote patient monitoring.

Patient consent may be required to join the program and it’s required either on the call or online. After you have received the device, we consider taking you through each step including setup while providing confirmation it’s working for you. Most people find it relatively easy to use.

Practitioners can leverage a number of benefits that include:

  • Keeping People in Optimum Health
  • Lowering Hospitalizations
  • Decreasing the Number of Re-admissions
  • Reducing Hospital Stays
  • Keeping the Overall Health Cost Lower
  • Enabling old patients to remain in the comfort of their homes and attain excellent health services while avoiding visits to the hospital.

Clinicians or practitioners working with Medicare are equipped to manage and provide RPM solution by remaining in accordance with the billing provider. Thus, physicians or qualified healthcare practitioners are required to bill against CPT codes 99453, 99454, 99457, and 99458.

The device transmits real-time data to practitioners for tracking the patient’s activity. It enables practices to conduct a daily review of health data and send immediate notifications to highlight any concerns by following the guidelines.

FAQ's for Chronic Care Management Services

RPM and CCM are different healthcare services that enroll eligible patients according to their conditions. Practitioners may choose to enroll patients in both categories depending on their health concerns.

Chronic care management applies to patients at significant risk of illness that contributes towards death or a steady decline in health. It requires a diagnosis of two conditions that impacted the patient’s health for almost 12 months or even more.

Remote patient monitoring conducts diagnosis that is used to monitor vital health signs like blood pressure, weight, or glucose. RPM complements CCM by assisting practitioners with relevant data. You are reimbursed for both healthcare services, but it doesn’t double the time spent on your patients.

Yes, it’s possible for patients to be billed concurrently for RPM code 99490 and CCM code 99457. Although, it’s only eligible if 40 minutes of services are executed that includes each 20-minute interaction on CCM and RPM for both services to be billed together. No “double counting” must be included with the execution of services. 

After years of enrolling patients in CCM programs, we have learned that marketing to Medicare patients is crucial for the program's success and patient engagement. Therefore, we execute a multi-channel marketing campaign that includes email, voicemail, and direct mail to help you educate your patients.